Support

Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will show up. It contains exhaustive info about all the operations that you can carry out on that particular page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide assortment of educational video clips explaining how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you need, take a look at our extensive Frequently Asked Questions database, which contains questions asked by actual users and provides practical solutions. We constantly update our Frequently Asked Questions database with new Q&A's in order to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, we have a excellent team of support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you open will be responded to within 1 hour (the average trouble ticket response time is only 20 minutes), so you won't have to wait a long time to get an answer to your question.